top of page
newlogoforweb-mobile.png

Viber

Viber is where your customers feel at home.

We help you meet them there—with messages that connect and convert.

Connect. Engage. Convert.

Start chats that customers actually read.

With Viber, your messages stand out, spark replies, and drive action—without getting lost in the noise.

Make Viber your high-impact conversational marketing channel

01

Why Viber matters

  • Massive reach: Over 1B users globally, with deep penetration in Eastern Europe, the Middle East, and Southeast Asia
     

  • High engagement: Up to 90% message open rates and strong response rates on interactive messages
     

  • Rich media messaging: Support for images, videos, buttons, and carousels—perfect for engaging storytelling
     

  • Verified business accounts: Build trust with branded profiles and official verification

​

Viber’s blend of reach, interactivity, and personalization makes it an ideal channel for conversational marketing and commerce.

02

What you can do with Viber

  • Welcome & onboarding flows: Create a memorable first impression with tailored messages that introduce your brand
     

  • Promotional campaigns: Launch seasonal offers, product drops, or announcements with interactive, media-rich messages
     

  • Abandoned-cart reminders: Bring back shoppers with personalized nudges and easy checkout links
     

  • Customer engagement: Deliver loyalty updates, points reminders, and reactivation campaigns
     

  • Customer service automation: Handle FAQs, updates, and feedback seamlessly in one chat
     

  • Transactional notifications: Send confirmations, alerts, and updates in real time

03

Who should use it

Viber is especially powerful for brands that operate in markets where it’s the preferred communication app, or those seeking a personal, secure, and visually engaging customer experience.
It’s ideal for:

  • E-commerce & retail: Drive sales through rich-media promotions and personalized offers
     

  • Travel & hospitality: Send booking confirmations, travel updates, and concierge support
     

  • Financial services: Deliver secure notifications and proactive service updates
     

  • Telecom & utilities: Keep customers informed with service alerts and billing reminders
     

Local & regional brands: Reach audiences in Viber-dominant markets like Eastern Europe, the Middle East, and Asia

04

Why choose Wavo for Viber Marketing

As a full-service conversational marketing agency, we know how to turn every Viber message into measurable impact.

​

With Wavo, you get:

  • Official Viber Business setup and verification
     

  • Tailored conversational journeys built around your customer lifecycle
     

  • Automation and AI-powered flows for real-time personalization
     

  • Campaign management and optimization to maximize engagement and conversions
     

  • In-depth analytics and performance reporting
     

  • Cross-channel strategy that connects Viber with WhatsApp, RCS, and more for full conversational coverage
     

At Wavo, we transform Viber from a messaging app into a growth engine—driving engagement, loyalty, and lasting brand relationships.

WAVO

Ready to Meet Your Customers
Where They Already Are?

Contact Us to Get Started

Emil De Laveleye 11

Street, Plovdiv,

Bulgaria

bottom of page